How Can We Help?
To use Norebro Theme, you must be running WordPress 6.0 or higher, PHP 7.4 or greater, and MySQL 5 or greater on your server. We have tested it on Linux, Mac and Windows. Below is a list of items you should ensure your host can comply with.
- Check to ensure that your web host has the minimum requirements to run WordPress and themes;
- Always make sure they are running the latest version of WordPress;
- You can download the latest release of WordPress from official WordPress website;
- Always create secure passwords FTP and Database.
Minimum PHP requirements
Many issues you may run into such as; white screen, demo content fails when importing, empty page content, skin not being saved and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 3000 memory_limit 128M post_max_size 64M upload_max_filesize 64M max_input_time 60
Also consider upgrading your PHP version to the latest version, the newer the better.
Updating your PHP version
In most cases, you cannot update the PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without impacting your website or charging you a fee.